Investigating - Subsplash media and live stream dashboard pages are loading slow or timing out for some users. Email. We will continue to monitor the resolution. Monitoring - A fix has been implemented and we are monitoring the results. Dec 12, 08:56 PST I learned the platform and setup the app to be submitted to Google and Apple according to Subsplash's checklist and once I submitted the app I had to follow up with Subsplash 2 weeks later to see if anything else needs to be done (Subsplash states it would only take up to 10 days to get a response if anything needed to be changed). Investigating - We are currently investigating the issue. Forgot password Looking for your donor account? After entering an amount you will then be prompted to create a login account. Select the scope type of link that you would like to embed: Check "I understand, show me the URL" to confirm that you understand you will not receive analytics data from viewers watching with the M3U8. We will continue to update here as new information becomes available. Dec 7, 12:06 PST Nov 30, 13:53 PST Subsplash requires an HLS Link (.m3u8) from BoxCast to connect your live stream into their app. If you are choosing to use separate Media Items, you will want to copy and paste the M3U8 link for Single Broadcasts to link a Media Item. Investigating - We are currently investigating an issue causing embeds and blocks within SnapPages to appear blank. The Subsplash Platform allows you to manage all of your content audio and video in one single place. Investigating - We are currently investigating issues with accessing Fill In Notes through the Fill In Notes dashboard. This software provides a single platform for communities to connect. Login. Update - We are continuing to investigate this issue. When you have multiple sermons, sermon series, informational and educational media, the media player is second to none. To learn how to access your donor account or give a donation to your church, click here. Do I get viewer analytics with static m3u8 URLs? We are investigating this issue and hope to have a fix implemented soon. Giving is very straightforward and very easy for the donor, while giving enough administrative features to make the back-end useful. Users may experience longer than expected load times when accessing Subsplash Giving. Dec 7, 09:28 PST I was introduced to Subsplash through the church I am working with to design their website and app. Please enter the email address of https://www.subsplash.com/giving-support/category/giving-dashboard-faq May 17, 2016 - The Subsplash Giving Dashboard is accessible through a separate login, or from inside of the app dashboard. Subsplash is a cloud based church community mobile application that allows churches to engage better with their community with the help of easy-to-manage systems that work through a centralized database. Jun 12, 07:05 PDT Dec 12, 09:14 PST We will continue to monitor this progress. Syncing will happen automatically, but if emails differ or a donor uses a nickname, just search and match with one click.

When you are not live, your integration will receive an error that there is no live video. Are you a donor? endstream endobj 336 0 obj <>/Metadata 33 0 R/Outlines 56 0 R/Pages 333 0 R/StructTreeRoot 60 0 R/Type/Catalog/ViewerPreferences<>>> endobj 337 0 obj <. Reset password. Mar 2, 14:57 PST Email. Feb 1, 18:59 PST

Dec 12, 09:11 PST Jan 25, 13:17 PST I have had many phone calls with agents and there has still been no resolution. Enter the amount you wish to give and select how frequently you want to give that amount to RCC. Investigating - We are experiencing intermittent errors within Subsplash Giving Dashboard. Resolved - This incident has been resolved. Update - We are continuing to monitor for any further issues. We will keep this page up to date with more information as it becomes available. May 9, 08:29 PDT Login. Nov 30, 15:00 PST Authenticate using secure oAuth with your Planning Center credentials, Automatically sync Subsplash funds, donors and gift amounts to Planning Center, Easily search and match unlinked donors with one-click, Easily add people to Planning Center from your Subsplash Giving Dashboard, Transactions will appear as batches in Planning Center. No incentive was offered. May 8, 07:25 PDT If you would like to use the All Broadcasts HLS Link, you can create a Live Events tab inside Subsplash Builder > App, and this tab will allow you to create separate "live events." Jun 12, 07:39 PDT Your community can easily browse, search for a particular sermon, and seamlessly switch between listening to audio and watching video. Log in The Church App | The leader in custom mobile apps for, SnapPages Is Joining The Subsplash Family | SnapPages, Subsplash - Seattle, Washington - Facebook Touch, Subsplash - Seattle, Washington | Facebook. Want to feature your most recent sermon on your site? Nov 30, 14:26 PST

Investigating - We are currently investigating an issue that is causing SMS Text Messages to not send. It is an honor to serve you and ONEeighty Church! Investigating - Bible Reading Plans are experiencing intermittent loading issues and failing to play audio. Investigating - We have identified an issue causing end-user login with Facebook to fail. Feb 17, 09:11 PST Yes. The latest Tweets from Subsplash (@Subsplash). If you would like to designate in a way other that to the General Fund, Deacons, Missions, or Building, please give with a paper check and envelope as we have done in the past. Resolved - This incident has been resolved. Monitoring - A fix has been implemented and we are monitoring the results. We are committed to serving you and helping find a resolution! Learn more or contact support by visiting help.snappages.site! For Subsplash clients. Update - AWS has implemented a fix that is proving to slowly move us back towards a full recovery. We're a church plant and are raising a launch budget of 250k. The Web App is a simple website that elegantly displays your media library. Update - We are continuing to work on a fix for this issue. Resolved - This incident is now resolved. Dec 12, 08:46 PST If you would just like to sign up and not set up giving yet, click on the white profile icon at the top right of the screen and follow directions to create an account. Mar 3, 11:40 PST 384 0 obj <>/Filter/FlateDecode/ID[]/Index[335 92]/Info 334 0 R/Length 192/Prev 406602/Root 336 0 R/Size 427/Type/XRef/W[1 3 1]>>stream Resolved - This incident has been resolved. 20 talking about this. and click on the red give button. On the next page, you will enter either your credit/debit card information or link a bank account for an ACH payment (this payment method has the lowest processing fees). Horrible experience. Update - We are continuing to investigate this issue. Subsplash and The Church App is an award-winning mobile engagement platform used by, Url: https://www.facebook.com/subsplashseattle/posts. Yes, you can designate to the general fund, deacon fund, missions fund or building fund. Dec 10, 22:54 PST Monitoring - A fix has been implemented and we are monitoring the results. 2. Before you give, you must first create an account with Subsplash for giving (email address required). It instantly updates any time you upload new content. Resolved - This incident has been resolved. Identified - The root cause has been identified, we are currently working on a solution. Dec 7, 18:50 PST This is the same standard required by any organization that processes credit card payments, (such as retailers and hotel chains). Axis Church Church App Suite. If you continue to have loading issues please reach out to support@subsplash.com. Investigating - We are currently investigating this issue. May 8, 09:11 PDT Were so grateful for your willingness to continue supporting the ministry of Restoration City Church and want to make this transition as easy for you as possible. If you have any questions or need any help, please email Susan Thomson. Monitoring - A fix has been implemented and we are monitoring the results. Dec 12, 08:20 PST Investigating - We are currently investigating an issue causing some Embeds to not load. When your community searches through your content, theyll be able to find exactly what theyre looking for. Some syndicated streams may also be disrupted. 3. Resolved - This incident has been resolved. Logging in allows you to review statements for tax purposes, find groups and sign up for events. Log in. Only a very few individuals at New Life have access to the dashboard that shows who gave digitally: currently a 2 Trustees and the Treasurer, controls consistent with what we do for giving with paper checks and cash. Upload your own photo or video banners, add your brand color, and connect your social media accounts for a beautiful web presence that is unique to your organization. If you still cant get into your account. Mar 3, 13:18 PST Go to rcc.church/give and click on the red give button. Subsplash obtains an annual Payment Card Industry (PCI) Level 1 Data Security Standard, the level required to process more than 6 million payments annually. The Subsplash Dashboard is an easy to use content management system (CMS) Not only is it great to be able to work with Subsplash as the sole provider for our the Subsplash Dashboard and watch it populate on your custom mobile app, Login-Ed.com LTD 2022 All Rights Reserved. (909) 980-2191 Monitoring - Analytics are now functioning as expected. Update - We are continuing to monitor for any further issues. Yes. You can set up giving to give weekly, 2x/month, bi-monthly, monthly, or just one-time. Dec 10, 22:51 PST We are so glad to hear that you are delighted by the Subsplash Platform, Justin! Investigating - We are investigating an issue that is preventing Apple TV apps from loading. Subsplash provided all content for this page. Integrating Subsplash Giving with Planning Center is easier and more secure than ever, using Planning Centers preferred method of secure authentication. Our Support team would love to discuss this with you. Monitoring - A fix has been implemented and we are monitoring the results. 426 0 obj <>stream Investigating - We are currently investigating an issue related to Subsplash Giving login. May 9, 09:12 PDT With just a few clicks, you can organize your content by Series, Topic, Speaker, and Scripture. This review was submitted organically. Instantly connect your media, online giving, or latest sermon directly to your app and website. Welcome back. Subsplash helps churches to make available well stacked gospel libraries to their communities all around the globe, providing access to sermons, hymns and other biblical literature through a well-integrated website.Communities can also donate for causes that a church supports through the website. blue_1@2x.png. Effortlessly sync your Subsplash Giving donor database and donation history with Planning Center Giving and Planning Center People. May 23, 10:38 PDT Investigating - We have identified a widespread issue that is affecting Subsplash dashboards and services. Identified - There is an issue causing some Subsplash Live streams to not broadcast. In this case, if you give $100, New Life will pay $1.00 in fees and receive $99.00. Mar 2, 16:09 PST All giving is tied to your name and the Treasurer will include both your digital giving and physical giving into a single summary statement. For all additional questions, visit our Community Help Log in to your Admin Dashboard. In the next 1-3 business days, Subsplash will make two small deposits to your account and you will need to return to the website (via rcc.church/give) and enter those amounts in order to complete the verification process. We will not be able to receive your ACH donation until you complete the verification process. Select or create a Media Item from this menu. The Churc Log in to manage your Subsplash Platform. Mar 3, 12:23 PST Expect degraded performance across several areas of the platform until the third party service resolves the situation. Your videos are searchable, archived with great organization, and playable on any device. Subsplash is a design-centric software company intent on creating smart experiences that inspire and delight. Jan 25, 13:25 PST Partnering with Subsplash will enable us to reach more people, operate more efficiently, and save money as a church.. Why is Restoration City Transitioning Online Giving Platforms? No, you must consider a different type of integration if you wish to retain viewer analytics. We are very media focused (delivering videos each week to our home groups). Another option for digital giving is an Automatic Clearing House (ACH) transfer, a bank-to-bank transfer from your bank account to New Lifes bank account. Dec 12, 10:20 PST Congrats, youve cancelled your recurring donation in Pushpay. Now we just need to get you setup in Subsplash! Rancho Cucamonga, CA 91737 Dec 12, 08:00 PST Add a new live event in this tab, and you'll notice that you can paste your HLS livestreaming link (m3u8) or a weblink pointing to your stream in different areas of the page. Identified - The issue has been identified and we are working to find a fix. You can also add people to Planning Center from Subsplash. Rep said she would follow up with me the day after our last phone call and that was 2 weeks ago. Dec 15, 07:44 PST Remember Me Forgot my password. Investigating - We are currently investigating loading issues across the Subsplash Dashboard. Monitoring - Access to the Fill In Notes dashboard has been restored, we are currently monitoring for further issues. Resolved - This incident has been resolved. Monitoring - A fix has been implemented and we are monitoring the results. Dec 14, 12:05 PST After completing those three steps, click next. Monitoring - A fix has been implemented and Subsplash Giving is operating as expected. If you continue to experience issues from this point onward, please let us know at support@subsplash.com! Resolved - This incident has been resolved. The app is easy to use and customizable enough for all church needs. Please follow the instructions below to update your giving information on Subsplash. Monitoring - A fix has been implemented and we are continuing to monitor the situation. Once you upload your media archives to the Dashboard, you can instantly use that content in your app and a podcast feed is automatically created for you. Once the account is created, you can then set up the amount and frequency of giving. Jan 28, 13:47 PST May 23, 10:30 PDT Uploading media and information is simple, and it's seamlessly added throughout the platform, from the app to the website. Sign in. Identified - The issue has been identified and we are working to correct it. 3. No, you must consider a different type of integration if you wish to retain those features. Monday Thursday Create a beautiful media library with the best-in-class media delivery system, and make more gospel-centered content accessible for your community in your app and on your website with just one click. Users can expect full functionality. We will continue to monitor the situation. When you publish new content to the Dashboard, your embed will automatically update no maintenance required. Update - We are continuing to investigate this issue. Once you learn the platform it looks good overall. Can I use privacy or ticketing features with the m3u8 link? You will see an information message that you have successfully logged in. Monitoring - A fix has been implemented and we are monitoring the results. We will keep our status page updated with the latest news from AWS. They had been trying for months to do it on their own with Subsplash but said they were having a hard time getting anything going. Resolved - This incident has been resolved. Dec 10, 22:18 PST As a design-centric company, we are dedicated to creating software experiences that delight our clients as well as the real people in their communities that use our products every day. Monitoring - A fix has been implemented and we are monitoring the results. Update - We are continuing to work on a fix for this issue. Resolved - Log in and sign up with Facebook is no longer available. Say goodbye to weekly updates! We are investigating the issue. Resolved - This incident has been resolved. Yes. hbbd```b``aldjoA$07-?&A$[XX$ This issue is not isolated to Subsplash and seems to be affecting most major online services. Password. The Subsplash Platform equips churches of all sizes with mobile apps, websites, online giving, and more to engage and grow their audiences. g-.d`AF D Log in to the Admin Dashboard to manage your Subsplash Platform. Dec 15, 08:20 PST Tithe.ly builds you an engaging custom church app + mobile giving all-in-one. Rocky Hill Community Church exists to help everyone discover and develop a life in Christ. hb```e``d`c` ,@Q May 20, 2016 - Answers to common questions about Subsplash Giving, our online giving solution for Where do I login to the Subsplash Giving Dashboard? Digital giving is a means to give your tithes and/or offerings using your mobile device rather than giving cash or a paper check. http://help.tithe.ly/en/articles/2653076-logging-onto-your-church-app-dashboard.

Monitoring - A fix has been implemented and we are monitoring the results. See your bank web site to find out the correct routing number. Investigating - We are currently investigating this issue. If you have any continued issues please reach out to support@subsplash.com! Thanks so much for bringing this to our attention. May 9, 09:11 PDT Feb 2, 16:52 PST They told me changes were needed so I fixed the issues and resubmitted. Resolved - This incident has been resolved. Before typing your username and password, make sure you are connecting to the correct website to protect your personal data. Whenever you publish a new sermon to the Dashboard, your Web App will update automatically no maintenance required. Resolved - This incident has been resolved. Everything is graphic based so to work around this is to make a graphic of just text and insert it that way. 0 Apr 17, 10:04 PDT It took some time to learn the platform and you can't easily swap images or information out. Sign-in-vault LTD 2021 All Rights Reserved. I was understandably over it all so after consulting with the church we decided that for the money we were paying monthly to have Subsplash's help we would end our contract with them. Identified - We have identified an issue that is causing some websites to encounter site security warnings upon loading. May 8, 08:46 PDT May 12, 10:18 PDT Resolved - This issue has been resolved. When you stream through Subsplash Live, you can also trim your recording and publish to all your channels from one central place! ACH transfers incur a 1% fee, significantly less than credit card transfers. Jun 12, 07:19 PDT From fill-in-notes to event management to messaging, Subsplash delivers almost everything a church needs to be a relevant, media powerhouse. Feb 17, 07:48 PST Monitoring - A fix has been implemented and we are monitoring the results. May 9, 09:38 PDT Dec 14, 11:54 PST Apr 17, 09:25 PDT Feb 1, 18:01 PST login. Investigating - We are currently investigating this issue. info@hillsidechurches.com, *For best search results, please use proper punctuation in your search term. Resolved - This incident is resolved. endstream endobj startxref Through products like Subsplash Giving, Apps, SnapPages, and Messages, were helping churches all over the world fuel their mission and increase engagement. Empower your community to donate to your cause in seconds. %PDF-1.7 % For example, for a $100 gift, New Life will pay $2.30 + $0.30 = $2.60 in fees and will receive $97.40. Just as with credit card transfers, New Life will pay the 1% fee but the giver will receive credit for their full gift amount. Subsplash has the best giving rates and the giving experience is so easy that we've been able to raise much more than we would have otherwise. You can also select the date on which you want to make your first donation. We help people learn to worship God, fellowship with other believers, grow in their faith, serve others, and share their faith. Dec 12, 09:57 PST This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Subsplash has been a great tool for my church. Monitoring - We have seen an improvement in the services impacted, we are continuing to monitor for further issues. Empower your community to listen to audio, watch video, search, and more! Monitoring - Multiple features and services are currently affected by an AWS server interruption. Paste the URL you just copied from BoxCast into the HLS Link (.m3u8) in the "Video" section of a Media item. Each one of these events will represent a different stream, but you don't necessarily need to create more than one. The best part? Our online church community is hosted at CCB Church. The Church App | The leader in custom mobile apps for Logging Onto Your Church App Dashboard | Tithe.ly Help Church App - Beautiful Custom Mobile Apps for Churches Social Security Appointed Representative Login, University Of Colorado Boulder Application Login, Hyperlink To Https Apply Coveredca Com Apspahbx Login Portal Wlp_loginpage1. 4. Click the cancel button in the upper right hand corner and look for the email confirmation that your recurring donation has been cancelled. Subsplash is an innovation leader in mobile technology and digital engagement tools, helping thousands of churches around the world expand their reach and engage their communities. 335 0 obj <> endobj In that case, we encourage you to reach out to them and encourage them to work with us on a simple, direct integration. Jun 12, 10:58 PDT Jan 21, 12:21 PST May 23, 10:56 PDT When accessing the Online Giving Portal, you should see a screen that looks something like this: You may set up your first give here. ,3f^s&(A@FGGd , 6 -H!DAM0HPna|*:;Y``0!*2ld(kS- v68, ]'GeR4WS@hHK0M*ibI tZ We are continuing to investigate. Jan 9, 10:04 PST 8:00 a.m. 5:00 p.m. With the Web App, the only content users will ever see is your own. Copyright 2022 Restoration City Church | 571.375.8722 |. Dec 12, 10:11 PST Managing your integration will be simple and easy. I LOVE how easy Subsplash makes it to give! The first thing we want to do is cancel your recurring donation in Pushpay. Update - We are continuing to investigate this issue. Identified - We identified an external hosting infrastructure server issue as the root cause. There is a chance that the M3U8 for the entire account will not work for your app provider. Indicate on the envelope that you give digitally to alert the counters that they should not expect any gift in the envelope. With a bit a creativity and some graphic knowledge, you can make an amazing app using Subsplash! You have absolute control over You're now required to access Fill In Notes with the same email address and password used for your Subsplash Dashboard. Jan 28, 14:38 PST Investigating - We are investigating an issue that is causing issues when loading Subsplash Bible reading plans. Resolved - This incident has been resolved. 1.

2 more weeks went by and I called in to express my frustrations about how I have to follow up to find out if anything is going on and when I emailed was told by one agent that nothing needed to be done since they submitted it to Apple, then was told by another agent that same day that changes were needed and they hadn't submitted it to Apple yet. We are investigating the issue. Jun 12, 08:38 PDT No problem! Resolved - This incident has been resolved. Church Base was not living up to our quality standard.

Looking for Subsplash Dashboard Login? In general, here is how the full channel or account M3U8 will work: When you are live, your integration will receive the live broadcast. Resolved - This incident has been resolved. Here's how to log onto your Church App Dashboard. 4. On this same page, you will also see what the processing fees are for your donation and be given the option to add that amount to your donation. This is a great way to maximize the impact of your donation to the church. This will automatically connect you with the Subsplash giving platform. Make sure the internet connection is avaiable and youre definitely online before trying again. I would love to be able to route funds to different bank accounts. Customer support doesn't really seem to care or know what's going on with your account. Add your entire media library to your website in just a few clicks. Have you ever finished watching something only to be shown a bunch of other related videos or ads? Update - We are continuing to work on a fix for this issue.

LOGIN Subsplash.com | Engage your audience like never before. Update - We are continuing to work on a fix for this issue. Jan 22, 15:06 PST And while most of the features are what churches need, some will find limitations on the platform such as tweaking the app and website to look exactly like you want. May 8, 09:29 PDT With the Latest Media Item Integration, as soon as you publish a new video or audio file to the Dashboard it will instantly appear online and in your app. Restoration City is in the process of transitioning our online giving from the platform we currently use, PushPay, to a new partner, Subsplash. In order for this transition to be successful, we need everyone who currently has a recurring donation setup in Pushpay to make this move with us. As of October 31st, we will no longer be able to receive donations through Pushpay and your donation will be automatically canceled. In order to avoid any interruption in your giving, we are asking you to move your donation before the October 31st deadline.

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