Hang in and out the office to look for the Reg card and key. Do hope you should improve your service should you wish to remain as one of the respectable hotel in KK. Did remind Mabel that we did send an email and would be good if she can atleast reply with acknowledgment, yet until we check-out no email from them. Conveniently located restaurants include Little Italy @ Capital, Yu Kee Bak Kut Teh, and Sky Blu Bar. O hotel possui um centro de fitness bem-equipado, aberto 24 horas por dia. Room? It offers free wireless internet and is moments from Gaya Street Sunday Market and well-known attractions. Located on the 9th floor, the Executive Lounge provides complimentary breakfast, all-day refreshments and stunning views of the city skyline. A postive thing to mention is the breakfast, service quite delicious local food, other than that, seems like the management need to put more effort into improve the operation since we are paying a 4 star rates. Many travellers enjoy visiting Monsopiad Cultural Village (11.0 km). A go to hotel especially for those on business and work trips. It also features an outdoor pool, a kids pool and a kids club. It is ideally positioned for guests wanting to visit local attractions. It is ideally located for guests wishing to visit the area's popular attractions. Upon checking in, with not so welcoming vibrant from the front desk, I went up to the given room. Yes, there are laundry services usually available at Mercure Kota Kinabalu City Centre, Kota Kinabalu. Guests can also enjoy complimentary internet throughout the property. Hang in and out the office to look for the Reg card and key.

In what town is the facility located Mercure Kota Kinabalu City Centre? This comfortable hotel in Kota Kinabalu offers complimentary Wi-Fi, as well as a 24-hour reception and a concierge. I used to stay here pre pandemic. I don't wish to argue with ur staff at all The thing that make me mad is SHE DECLINED TO TAKE THE IC LET ME HOLD FOR A MINUTES AND ASK HER FEW TIMES TO TAKE THE IC !! It's okay then I still ask her *did you need the booking voucher? The helpful staff at the tour desk are available to book and organise activities in Kota Kinabalu. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We use cookies to collect statistical data. O Mercure Kota Kinabalu City Centre perfeito para pequenas recepes e pacotes de cerimnia. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel.

Room is still good and clean though. Close to Jesselton point, gaya street and suria sabah mall, the hotel offers a stunning rooftop view of the KK skyline and has a lovely infinity pool. Immerse yourself in 5-star comfort amid stylish hotel accommodations featuring stunning sea and city views, contemporary amenities and refined design elements inspired by the eclectic beauty of Sabah Borneo, Malaysia. - 1 quarto. Just 10 minutes' stroll from Jesselton Point Ferry Terminal, the hotel provides guests with an ideal base when in Kota Kinabalu. Mercure Kota Kinabalu City Centre does have a gym on-site. Anyway, the bed and pillows are comfortable. What really a troublesome as we are tired from flight and we havent taken our meal. No 41, Jalan Gaya, 88100 Kota Kinabalu, Malaysia. Toilet? The staff speaks multiple languages, including English and Malay. Another weird part is the Gym room, the operation time is from 8am-5pm only and we need go to reception to collect the key , after the gym need to return the key to the reception again, my suggestion to the hotel is, not everyone can come to the gym during this tine especially we are in business trip, maybe can extend the hour The roof top bar doesnt serve beer during our stay due to some reason, very disappointed as, we invited our friend to there with a nice view and atmosphere. To save at this property, all you have to do is sign in. Review collected in partnership with Accorhotels.com. I don't think that I need to teach her how to did her job well. When we got to the new room, what another disappointment as the safe box is not working, housekeeping should check it before releasing the room, is it? She refused to take the IC and looking at her colleague like know nothing!! Este hotel de 4 estrelas est a 4 km (2,5 mi) de Porto de Sutera e a 4,4 km (2,7 mi) de Imago Shoppin Selecione a data da sua viagem para verificar a disponibilidade dos quartos. Search cheap hotels with HotelsCombined. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time. Unprofessional customer service & ruined my holiday mood! With a distance of 8 km between Mercure Kota Kinabalu City Centre and the nearest airport, Kota Kinabalu, the drive typically takes about 0h 05m depending on traffic. She did the check-in and we went to the room and found out that the room assigned to us is king size bed despite that we booked for 2 single beds. Celebrate or succeed in sophisticated event and meeting venues, and relax with creative cocktails as you enjoy a sunset in motion at our rooftop bar.

For a touch of luxury, choose a Presidential Suite featuring three bedrooms, an expansive living area and a whirlpool tub. Boasting an infinity pool and a limousine service, Shangri-La Tanjung Aru Kota Kinabalu is a luxurious base in Kota Kinabalu. Hotel Gaia 95 is situated in Kota Kinabalu and features free wireless internet. Impiana Mutiara Hotel @ Kampung Air is located in Kota Kinabalu and features free Wi-Fi. There is also free private parking on site for guests with a car. Yes, guests have access to a pool and a fitness centre during their stay. Alm disso, o hotel fica a apenas 15 minutos de carro do Aeroporto Internacional de Kota Kinabalu. 20, Jalan Aru, Kota Kinabalu, Malaysia, 4.0 km from city centre, Kota Kinabalu, Malaysia, Jalan Pantai, Locked Bag 2084, Kota Kinabalu, Malaysia, 0.9 km from city centre, Kota Kinabalu, Malaysia, 5.6 km from city centre, Kota Kinabalu, Malaysia, Lot 95, Jalan Gaya, Kota Kinabalu, Malaysia, 1.1 km from city centre, Kota Kinabalu, Malaysia. 4 coffee cups zero teaspoons. When we got to the new room, what another disappointment as the safe box is not working, housekeeping should check it before releasing the room, is it? Please accept our sincere apologies on the inconvenience caused with the parking access.

As distncias so apresentadas 0,1 milha e ao quilmetro mais prximo. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. My understanding is that is that it will only be "Great location, lovely view and professional staff". For a 4 star hotel, this is really disappointing. We booked 2 rooms, 1 for 5 nights and another 1 for 1 night. Been here in 2019. Its not worth my money. The all day dining restaurant located on the ground level encompasses live cooking stations and serves both a la carte and buffet selections. All Rights Reserved. Copyright 2022 by Northstar Travel Media LLC. I think its time to service it. What food & drink options are available at Mercure Kota Kinabalu City Centre?

What other accommodation can I find nearby? Air, Kota Kinabalu, Malaysia, Lot 38, Jalan Ikan Juara 1, Sadong Jaya, Kota Kinabalu, Malaysia, 0.7 km from city centre, Kota Kinabalu, Malaysia, No. It was Grab driver who helped me carry my luggages down the steps in the end. Regards, The Mercure Team, Hotels near Mercure Kota Kinabalu City Centre, Hotels near Borneo Divers Dive Academy & Leisure Centre. It is recommended that you contact the front desk with questions. Last time we were upgraded to 1 bedroom suite. Not recommendable Hotel. While we carry heavy grocery to wait for her to find all the way and told us that the night shift colleague didn't follow up with them. SKYPOD Hostel offers award-winning accommodation in Kota Kinabalu and is within walking distance of Secretariat Railway Station. 41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Malaysia. It is ideally positioned for guests wishing to visit local attractions. On 30th April 2022 we arrived to the hotel around 7:33pm and the receptionist handled our check-in. Prices are the average nightly price provided by our partners and may not include all taxes and fees.

We have to call the operator and responded to send the maintenance, and again our dinner will be delayed as we need to wait for the person to rectify the safe box. We expected atleast there is some acknowledgement from reservation knowing that the hotel is one of the prestigious hotel brand. And we are not staying at Mercure Hotel Kota Kinabalu for complimentary but we are paying. Rest assured that this will be passed to the Management and your suggestion was highly appreciated. Small. No one will be helping you even though you are a lone traveller. Room is still good and clean though. Breakfast is available each morning and can be savoured in the comfort of the rooms. The rooms at The Pacific Sutera have a coffee maker and all the essentials for an enjoyable stay. What are some of the property amenities at Mercure Kota Kinabalu City Centre? The friendly and attentive staff make the stay a great experience and you just wanna return again! - 0 criana Gaya Centre Hotel is situated in the city's famous tourism and shopping area. The thing is why the reservation and front office did not take their responsibility to go through on what the guests requirements. Jalan Gaya, 88000 Kota Kinabalu, Sabah, Malaysia. He explained that there was customer who will request to combine the bed instead. Taxes and fees that are shown are estimates only. Mercure kota kinabalu city centre nmero de contato, endereo do site, endereo de email, nmeros de telefone, nmero de telefone, descrio da estrada, mapa, foto, preo, reserva, a reserva apenas para fins informativos e por imprecises hotelcontact.net no pode ser considerado responsvel. How can I check available dates in accommodation Mercure Kota Kinabalu City Centre? Rest assured that team members concerned have been addressed regarding on your feedback. We sent an email to reservation about our booking on 09th March and we got an out of office auto-reply from reservation manager. It was the same experience upon arrival. Try removing a filter, changing your search, or clear all to view reviews. When the next day I came back with my friend and pass the IC to the receptionist Ms Patricia inform her that we extending our stay this morning already check out from the another room u can check the booking by this IC. How much is accommodation in the Mercure Kota Kinabalu City Centre? Appreciate one of your staff Mr Hisham attended my request after I booked the room and my family was happy with the sea view room!! Team members seems working blindly and they are lack of training. There is also an ironing board and iron in the accommodation. On 30th April 2022 we arrived to the hotel around 7:33pm and the receptionist handled our check-in. Hotis Malsia > Hotis Sabah > Hotis Westst Division, Sun Inns Hotel Kota Damansara Nmero De Contato, Mutiara Seaview Homestay Pulau Pinang Localizao, Marita Paradise Homestay Nmero De Telefone, Oyo Home 89718 Cosy 2Br Dua Sentral Memoire Suites E-mail. We are so sorry that to hear about this unfortunate event that happened to you while staying at our hotel. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Until then we need to call the hotel on 28th April and spoke to Mabel at reservation on our booking and notified that we will be arriving late due our flight. The expected nightly rate for Mercure Kota Kinabalu City Centre is around 1,983; a price that is 41% cheaper than the city average.

During my check out, the staff in the lobby made zero move to help.

Another weird part is the Gym room, the operation time is from 8am-5pm only and we need go to reception to collect the key , after the gym need to return the key to the reception again, my suggestion to the hotel is, not everyone can come to the gym during this tine especially we are in business trip, maybe can extend the hour The roof top bar doesnt serve beer during our stay due to some reason, very disappointed as we invited our friend to there with a nice view and atmosphere. The ambience at foyer wasnt as welcoming as before. A postive thing to mention is the breakfast, service quite delicious local food, other than that, seems like the management need to put more effort into improve the operation since we are paying a 4 star rates, Limited parking, and need to pay the parking. Mercure Kota Kinabalu City Centre is a walkable distance (2 km) from Stadium Likas, Kota Kinabalu. You can easily get to other landmarks from Mercure Kota Kinabalu City Centre, including Menara Tun Mustapha, which has been found to be a popular place to visit amongst tourists. Poor Customer Service, Irahjoy2022 Couples - 05/05/2022 Avaliao certificada TripAdvisor. Until this 1st trip post pandemic. Wifi access is good throughout the day and cleanliness too. In Kota Kinabalu, the average nightly rate for 4 stars hotels is 59. Tried to email hotel a week before stay to request for transport and additional night stay due to change in flight scheds.

Special thanks to the chefs who made delicious breakfast & snack meals for us. Gaya Island Resort is set on Gaya Island, and offers 5-star facilities, including a private beach. Discover hotel discounts now and make your hotel reservation today. Check us out! HURB TECHNOLOGIES S.A. CNPJ: 12.954.744 / 0001-24 - Endereo: Joo Cabral de Mello Neto, 400, 7 andar, Pennsula Corporativa, Barra da Tijuca, Rio de Janeiro, Brasil. Much has changed. My booking was SUPERIOR ROOM WITH 1 KING SIZE BED AND VIEW. booking but with garden view. We sincerely hope that this experience does not keep you from staying from with us again as we hope to welcome you back to Mercure Kota Kinabalu City Centre. Heartfelt thanks to all who had make my 1 week stay a very comfortable and pleasant one. Are you planning a vacation or a trip for a few days outside the city? Until this 1st trip post pandemic. No reply. Claim your listing for free to respond to reviews, update your profile and much more.

Last time we were upgraded to 1 bedroom suite. What a shame, attention to details that matter. Once again, we appreciate your time in sharing your experience and hoping that we have the opportunity to restore the confidence with Mercure Kota Kinabalu City Centre! Getting a grab is easy but expect a 3-6 minute wait due to traffic near the roundabout infront of Hospitality at its best during pandemic period. Guests also have exclusive access to the CHI, The Spa and Swimming Pool. Sincerely, The Mercure Team, The hotel not well prepared for the coming surge of occupancy. It was the same experience upon arrival. For a 4 star hotel, this is really disappointing. There is a restaurant located in Mercure Kota Kinabalu City Centre. Therefore, we sent an email to the reservation general email on our booking request for 30th April - 05th May. De acordo com as diretrizes governamentais para minimizar a transmisso do coronavrus (COVID-19), esta propriedade pode solicitar documentao adicional dos hspedes para validar identidade, itinerrio de viagem e outras informaes relevantes sobre datas em que tais diretrizes existem. Click "I accept", you consent to the use of cookies. We also found out that our hotel room do not have basic amenities such hanger, the toiletries were arranged nicely however the shower bath bottle is empty. During our stay, never any of the team leaders approach nor did a courtesy call on hows our stay or taking feedback from us. Upgrade your stay to Le Mridien club or suite rooms to enjoy exclusive access to the panoramic sea-view Club Lounge. Hotel Sixty3 provides comfortable 3-star accommodation in Kota Kinabalu.

Located in Kota Kinabalu, the hotel is within a 15-minute drive of Kota Kinabalu International Airport and offers an infinity pool and a Jacuzzi. It is conveniently positioned for guests wishing to sightsee in the area. We do not provide information about accommodation facilities. Upon arrival, due to we are in a rush to attend a meeting, we seek for help from front desm to just do the simple registration first and leave our luggage , once the room is ready just move our luggae to the room as we are not coming back too early however has been rejected by them.

Jalan Datuk Salleh Sulong 88991 Locked Bag 47, Kota Kinabalu, Malaysia 88991, Jalan Tunku Abdul Rahman Asia City, Kota Kinabalu, Malaysia 88000, https://group.accor.com/en/Actualites/2020/05/allsafe-cleanliness-prevention-label. Until then we need to call the hotel on 28th April and spoke to Mabel at reservation on our booking and notified that we will be arriving late due our flight. The most up-to-date price list for object. During our stay, never any of the team leaders approach nor did a courtesy call on hows our stay or taking feedback from us.
- Suria Sabah Shopping Mall - 0,5 km/0,3 mi
- Mercado de Domingo da Rua Gaya - 0,6 km/0,4 mi
- Wisma Merdeka - 0,6 km/0,4 mi
- Terminal Martimo de Jesselton - 0,6 km/0,4 mi
- Signal Hill Localizao Do Estabelecimento Hence, I called the reception and my call was attended by Rizuan. We have to call the operator and responded to send the maintenance, and again our dinner will be delayed as we need to wait for the person to rectify the safe box. Located in Kota Kinabalu i, Set in the center of Kota Kinabalu commercial district, Gaya Center Hotel features a restaurant and a fitness center. Please contact them for kitchen hours. We assume even the reply wont take place within 24hours/ 48hours but atleast do reply to guest. Great location, overall an average experience but abysmall check out, Cleanliness was okay. I don't think that I need to teach her how to did her job well. What are some restaurants close to Mercure Kota Kinabalu City Centre? Yes, dry cleaning and laundry service are offered to guests. Upon arrival, due to we are in a rush to attend a meeting, we seek for help from front desm to just do the simple registration first and leave our luggage , once the room is ready just move our luggae to the room as we are not coming back too early however has been rejected by them. Since HotelsCombined searches many hotel sites at once, you can find discount hotels quickly. Small. Waited a good 20 mins and no one appeared. There is also a bar and lounge area in the hotel. Due to the prime location, it is even harder to secure a parking while staying with the hotel. Located in Kota Kinabalu, OYO 218 Storytel is an easy drive from the Kota Kinabalu City Mosque and Tunku Abdul Rahman National Park. I think she have not much experience in hospitality industry and expert in system need more proper training as well !. Great location, overall an average experience but abysmall check out, vonnelau Negcios - 15/04/2022 Avaliao certificada TripAdvisor. Located in Kota Kinabalu, just a 10-minute walk from Jesselton Point Ferry Terminal, Grandis Hotels and Resorts offers 4-star accommodation and complimentary Wi-Fi. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. With its 305 technologically-advanced guest rooms, choose to stay in a spacious suite that features a separate living area and private bedroom, or opt for an executive room that offers exclusive access to the Executive Lounge. Own or manage this property? Explore Kota Kinabalu's many cultural fascinations, and complete the experience with distinctive local and international cuisine at our restaurants. if she can atleast reply with acknowledgment, yet until we check-out no email from them. Mercure Kota Kinabalu City Centre 4 estrelas, Classificao clientes Avis (Classificao ALL) 4.2/5 714 comentrios, Hotel para viajantes procura de experincias locais e autnticas. It also features a rooftop terrace, a swimming pool and a gym. Much has changed. Mercure Hotel Kota Kinabalu, nowadays hospitality industry is still recovering due to pandemic, you should value your customer/guest if you hope to have returnee guest or you need free recommendation through word of mouth. My sport shoes has been stollen by housekeeping. Upon walking out, the 1 staff in a Mercure t-shirt walked back in. I would like to suggest for Rizuan to attend customer service training course as the way he handle the situation will only makes things worst! She didn't even want to check the IC in the system at all and educate the guest it's not extending stay ( I just need the key only it's that hard for her to gave us the key ??) Furthermore, I already inform her that tomorrow I will check out from the room in the morning and came back in the afternoon to collect the key.

We assume even the reply wont take place within 24hours/ 48hours but atleast do reply to guest.

Upon walking out, the 1 staff in a Mercure t-shirt walked back in. I used to stay here pre pandemic and was always fine with their service.

It offers 5-star accommodation with air-conditioned rooms. She did the check-in and we went to the room and found out that the room assigned to us is king size bed despite that we booked for 2 single beds. While we carry heavy grocery to wait for her to find all the way and told us that the night shift colleague didn't follow up with them. Utensils were stained so you will need to wash beforehand. And we are not staying at Mercure Hotel Kota Kinabalu for complimentary but we are paying. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available. Check out with bell service is thus far one of the worst for me. Unprofessional customer service & ruined my holiday mood! On the other hand, we liked the magnificent view from Level 25 (pool side) which is overlooking the sea and the opposite Island. Um lugar favorito para se reunir e saborear um caf ou lanches leves. When I finally lugged all my items down, the staff just stared. Located in Kota Kinabalu, The Pacific Sutera is within a 15-minute drive of Kota Kinabalu International Airport and provides an outdoor pool, a private beach and free Wi-Fi.

Guests also have access to complimentary Wi-Fi and on-site parking. Daydream660796 Famlia - 16/07/2022 Avaliao certificada TripAdvisor, Appreciate one of your staff Mr Hisham attended my request after I booked the room and my family was happy with the sea view room!! And for that, I gave you 1 star rating. Yes, Mercure Kota Kinabalu City Centre has a pool for hotel guests. HotelsCombined considers Mercure Kota Kinabalu City Centre to be a good deal if youre looking to stay at a 4 stars hotel in Kota Kinabalu. Hilton Kota Kinabalu has a wide range of facilities that includes dining, meeting and recreational activities. more. When I finally lugged all my items down, the staff just stared. Waited a good 20 mins and no one appeared. O badalado e moderno restaurante oferece buffet de caf da manh internacional e asitico e brunch aos domingos. Thnx a lot I booked for 1 bedroom and my friend book for another category room while she did a separate booking. Yes, Mercure Kota Kinabalu City Centre has Wi-Fi available to hotel guests. We are not staying just for 1 night but we are staying for 5 nights. We are not staying just for 1 night but we are staying for 5 nights. 2 adultos She didn't even want to check the IC in the system at all and educate the guest it's not extending stay ( I just need the key only it's that hard for her to gave us the key ??) The occupancy will get higher and higher, I hope the hotel is well prepared for it. I insisted to get King bed and he agreed to give me the room as per my. No reviews found. They can also be used by research and advertising companies cooperating with us. Team members seems working blindly and they are lack of training. 4 coffee cups zero teaspoons. We also found out that our hotel room do not have basic amenities such hanger, the toiletries were arranged nicely however the shower bath bottle is empty. I think she have not much experience in hospitality industry and expert in system need more proper training as well !, Grace S 15/07/2022 Avaliao certificada TripAdvisor. Space Cap Hotel is set in Kota Kinabalu and is within a short walk of local attractions, such as Kota Kinabalu Central Market. This is the version of our website addressed to speakers of English in Malaysia. Guests looking to sit down to a meal and wanting to stay close by needn't look any further than the resort's on-site restaurant, which is ideally available each day for lunch and dinner. The booking was made via All Accor apps, your official apps I believed. It also has its very own wellness centre, Chavana Spa. When both of us arrive midnight already inform to the front desk it's a manager and all the check in process was smooth. There are no parking available for now. Walking distance to Jesselton Point, Suria Sabah Shopping Mall and Gaya Street, Apartamentos ou sutes com um, dois ou trs quartos com instalaes de kitchenette, No.41, Jalan Gaya, Kota Kinabalu 88000KOTA KINABALU Malsia, Penampang Union Transport: City Centre Downtown, KOTA KINABALU INTL A 10 km / 6,21 milhas-Transporte pagamento, Check-in a partir das 15h00 - Check out at as 12h00. A very disappointed choosing this hotel. That stay, will be my 1st and last stay at Mecure Hotel Kota Kinabalu. Jalan Tun Fuad Stephens, Kota Kinabalu, Malaysia, Malohom Bay, Pulau Gaya, Tunku Abdul Rahman Park, Kota Kinabalu, Malaysia, Jalan Tunku Abdul Rahman, Asia City 3, Kota Kinabalu, Malaysia, 1 Sutera Harbour Boulevard, Kota Kinabalu, Malaysia, Suria Sabah Shopping Mall 1, Jalan Tun Fuad Stephens, Kota Kinabalu, Malaysia, Jalan Tun Fuad Stephens, PO Box 13751, Kota Kinabalu, Malaysia, Warisan Square, Block C, Lot 1 And 2, Kota Kinabalu, Malaysia, 0.5 km from city centre, Kota Kinabalu, Malaysia, Unit 3.15, 3rd Floor, Kota Kinabalu, Malaysia, 0.2 km from city centre, Kota Kinabalu, Malaysia, Lot 12 Lorong Perpaduan, Kg. When both of us arrive midnight already inform to the front desk it's a manager and all the check in process was smooth. Located in Kota Kinabalu, the capital city of Sabah, Mercure Kota Kinabalu City Centre is within walking distance from Central Business District, shopping malls, banks, Gaya Street Sunday Market, restaurants and the historical Jesselton Point Waterfront. Uma estadia Mercure Kota Kinabalu City Centre coloca-o no corao de Kota Kinabalu, a 10 minutos a p de Suria Sabah Shopping Mall e de Mercado de Domingo da Rua Gaya. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool. He seems aware that the room given was not as per my request and he proposed to combine the bed. Does Mercure Kota Kinabalu City Centre offer any business services? Check out with bell service is thus far one of the worst for me. The property is located, You're eligible for a Genius discount at Homesuite' Home at Oceanus Pelagos!

Looking forward to my next stay soon in April. Please check air conditioning at room 1205. Hello??? Kota Kinabalu is known for its exotic history, beautiful beaches, islands, coral reefs and strategic location with an excellent range of adventure activities and world-class facilities.

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