You may have some overlap where both addresses have power/gas on. There you will be asked for one of the following: *Appliance Service Plan is not regulated by the Michigan Public Service Commission. I received a confirmation number for my move. We're currently experiencing system issues which may result in website slowness. If you're starting or transfering service, you have the ability to choose the weekday you'd like your service to be turned on. Use resources to anticipate and control costs. have been made to this property to lower you bills.

Based on our current supply chain situation, please prepare for project delays. your browser. Yes. We cannot find [searchTerm] in our Help Center.

Thank you! Our website has now been customized for your account location.

Do I have to pay a deposit when I apply for new service. OR your roommate is moving out within 30 days and you need to put service in your name.

Our website has now been customized for your account location. Thank you! For example: You are moving from 123 Elm Street and into 345 Main Street and know the dates of both moves (which are within 30 days). Well make it happen. Thank you! Caps Lock is on. In this case you need to do a new Start Service and it will be placed in your name, with the final bill under the roommates name sent to the account address. Were happy to have you as our customer. The upgrades are financed by PAYS program and repaid

Also, if you are set-up online with autopay, please login and go to Payment Methods to update your payment preferences for your new address. As another option, you can also use the drop box at Consumers Energy Payment Offices. Click the blue link below to explore the process and the pitfalls you can avoid.

I currently use automatic payments. Read our letter(PDF) for more details about the material shortage and the steps we are taking. With PAYS, the upgrades were selected so that you estimated annual and suggest alternative emergency energy supply equipment. Our website has now been customized to show Residential content. click here. Whether youre moving in or moving on, dont spend time wondering if your energy service will keep up with you. Thank you! Save time by calling our Move-In Specialists directly at (888) 450-9143 (Monday & Friday 7 AM to 6 PM and Saturday 8 AM to 2 PM). Our website has now been customized to show Residential content. Our website has now been customized for your account location. When you complete your request to Start Service you will receive a confirmation email you can share with your landlord.

Thank you! Information must be provided in writing on a doctor's letterhead. I have a payment plan at my old address, will it automatically transfer to my new address? Availability of electric equipment and common line construction materials is limited. connexus ventures 2021 bill savings is significantly greater that the annual on-bill charge. If a member of your household depends on approved special medical equipment that requires electricity, by participating in our Life Support program, we can alert them to planned outages, provide special instructions for coping with unplanned outages (storms, equipment failure, etc.)

How do I continue them at my new address? When youre signing up to Start Service, make sure you include your email when asked.

Service orders cannot be scheduled on weekends or holidays. Knowing where your account is located will help us serve you better.

If you're needing your service turned back on after a disconnection due to payment lapse, your power will be reconnected the next business day after payment is received. Thank you! To participate in the Life Support program, please include the following information. Were taking several steps to keep service reliable: If you are planning a construction project, please contact us early on. Our website has now been customized for your account location.

Would you like to search for [searchTerm] throughout the website?

When will my final bill be available for the home I am moving out of? Need to permanently stop service or put it on hold?

Should You Start, Transfer or Stop Service? For suggestions to find the best web browser for you No.

Decisions you make about your electrical service can affect your budget. Lets get moving! Thank you! For the best performance on this website and others, please upgrade You are moving out of your home within the next 30 days and do not need to set up new service with us. We are prioritizing reliability work and external customer needs.

We found these similar addresses in our system. Our website has now been customized to show Residential content. Payment Offices are closed to in person service at this time. Your current payment plans will not transfer automatically to your new address. Our website has now been customized to show Residential content.

If you were asked to provide your lease or identification information, we need it to ensure the safety of your identity, accurately place the account in your name and ensure your service remains on. You are a current customer moving from one address to another in our territory, and the date of both moves is within the next 30 days. Knowing where your account is located will help us serve you better. Thank you! Our website has now been customized for your account location. Why cant I transfer service out of someone elses name and into mine? Thank you! Knowing where your account is located will help us serve you better. Note: We assign a 30 day limit due to the likelihood of closing/moving date changes outside of that window. The Life Support program is not designed to avoid disconnection for non-payment of a bill or for unplanned power outages. Great news! Discover how you can save energy in your new home, and cut down on hidden costs, (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.), Your roommate is moving out within 30 days and you need to put service in your name, You are purchasing a second home within 30 days. Need a meter, electric or natural gas line, or temporary service for new construction?

View your online account, bill, preferences and more, Monitor and take control of your energy usage with ease online, Find detailed billing, payment or financial options, View rate options and general regulation or tariff information, Our online form is the quickest way to get information to our crews, View the outage map, updates or a map walk-through, Know to stay safe in severe weather and see how we prepare, Get discounts when you make energy-efficient updates, Find simple, effortless ways you can save energy, Utilize energy efficiency and protection programs to save, There are more options than ever to support clean energy, Get detailed information you need to make smart energy choices, Learn more about how we support the environment and clean energy. You are a new customer moving into our service territory within 30 days. Knowing where your account is located will help us serve you better. Do you or a permanent member of your household use life-sustaining medical equipment that requires continuous electric service? View your online account, bill, preferences and more, Monitor and take control of your energy usage with ease online, Find detailed billing, payment or financial options, View rate options and general regulation or tariff information, Our online form is the quickest way to get information to our crews, View the outage map, updates or a map walk-through, Know to stay safe in severe weather and see how we prepare, Get discounts when you make energy-efficient updates, Find simple, effortless ways you can save energy, Utilize energy efficiency and protection programs to save, There are more options than ever to support clean energy, Get detailed information you need to make smart energy choices, Learn more about how we support the environment and clean energy. View your online account, bill, preferences and more, Monitor and take control of your energy usage with ease online, Find detailed billing, payment or financial options, View rate options and general regulation or tariff information, Our online form is the quickest way to get information to our crews, View the outage map, updates or a map walk-through, Know to stay safe in severe weather and see how we prepare, Get discounts when you make energy-efficient updates, Find simple, effortless ways you can save energy, Utilize energy efficiency and protection programs to save, There are more options than ever to support clean energy, Get detailed information you need to make smart energy choices, Learn more about how we support the environment and clean energy. Follow the same approach in the unfortunate circumstance of a spouse or partner passing away.

Our website has now been customized to show Residential content. Knowing where your account is located will help us serve you better.

Appliance Service Plan does not affect your regulated utility service. Our website has now been customized to show Residential content. For example: Your roommate is moving out and you need to put service in your name. This Premise is enrolled in the Pay As You Save (PAYS) Program, where energy efficient upgrades My landlord needs confirmation that I started service. When you are transferring your services from one address to another. Keeping your information safe is important to us, which is why we follow the standards outlined by the Fair and Accurate Credit Transactions Act (FACTA), OUR COMMITMENT TO THE FAIR AND ACCURATE CREDIT TRANSACTIONS ACT, Change the Date or Time of Your Scheduled Service. Social Security Number and valid drivers license number, Social Security Number and valid Michigan-issued photo ID, U.S. B1/B2 Visa/BCC/Border crossing picture ID/DHS (Department of Homeland Security Card), Birth certificate and another form of above identification. throught the charge on you bill. Were identifying alternative suppliers and placing orders with more lead time.

You can also request service by calling us at 800-477-5050, faxing a notarized copy of a document(s) listed below to 877-635-9549 or visiting one of our direct payment offices.

Thank you! View your online account, bill, preferences and more, Monitor and take control of your energy usage with ease online, Find detailed billing, payment or financial options, View rate options and general regulation or tariff information, Our online form is the quickest way to get information to our crews, View the outage map, updates or a map walk-through, Know to stay safe in severe weather and see how we prepare, Get discounts when you make energy-efficient updates, Find simple, effortless ways you can save energy, Utilize energy efficiency and protection programs to save, There are more options than ever to support clean energy, Get detailed information you need to make smart energy choices, Learn more about how we support the environment and clean energy. But you can transfer them with a phone call. How can I show that to them? The previous person will be sent a final bill and service will be removed from their name. This may cause you to enter password incorrectly. Additional Service Request Options

In addition, you can also learn about our, transmission facility connection requirements. Our website has now been customized for your account location.

View your online account, bill, preferences and more, Monitor and take control of your energy usage with ease online, Find detailed billing, payment or financial options, View rate options and general regulation or tariff information, Our online form is the quickest way to get information to our crews, View the outage map, updates or a map walk-through, Know to stay safe in severe weather and see how we prepare, Get discounts when you make energy-efficient updates, Find simple, effortless ways you can save energy, Utilize energy efficiency and protection programs to save, There are more options than ever to support clean energy, Get detailed information you need to make smart energy choices, Learn more about how we support the environment and clean energy.

Were sorry, were experiencing technical difficulties that are resulting in occasional payment errors.

We need to ensure that all identification and banking information is kept safe, therefore we are unable to transfer service between names. As part of our effort to protect your identity, residential customers requesting new service will be asked to provide the following information: To request service online, youll need your Social Security Number, and a valid drivers license number or Michigan-issued photo ID.

In this case you will transfer your service.

If you are in a situation where you need to put the service in your name, please select Start Service and complete the request to put services into your name.

Please try again later. Please follow the directions provided and fax a copy of this information to (877) 635-9549 or email leases@cmsenergy.com. To ensure billing accuracy, your final bill could take up to 40 days to be processed. Like energy providers and other industries nationwide, we're encountering supply chain constraints driven by a shortage of raw materials, high demand, and global labor issues.

Thank you! Click here for our Welcome Guide with important information about ways you can pay your bill, available programs and services, and your rights as a customer. Do I also have to provide my ID and lease information? If you are making direct payments from your bank to your Consumers Energy account and are now moving, please contact your bank to provide the updated account number and ensure payments are made for the new address.

We're sorry for any inconvenience and ask that you try again later today.

The letter may be faxed to 785-580-2210 or mailed to Evergy, PO Box 208, Wichita, KS 67201-0208.

Thank you! It will be sent to the address you specified during your new move in, or you can pay online.
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